Feedback coming from these activities permits us to identify priorities and goals for Staff training and Store re-organization.
An effective starting point to achieve growth, improvement and to keep track of market needs and changes.

Store visits are conducted by our team members, experts with a concrete knowledge of the real life and dynamics of the store; able to fully analyse all stages of the Selling Ceremony:

  • Welcoming
  • Investigation: identification of customer’s real needs
  • Assistance and support during fitting room phases
  • Payment execution, Cash management and Customer retention

We provide a final descriptive survey complete with all areas of improvement.

Our work can be divided in two steps:

Preparation phase: knowledge acquisition of brand’s DNA, selling and customer retention policies.

Operative phase: environmental identification, store analysis, reporting and areas of improvement evaluation with focus on selling and communication techniques.

Contact us – Request a price quotation